Frequently Asked Questions


How do I sign up for the Seven Feathers Club?

Simply present your valid photo ID at our Seven Feathers Players’ Club to sign up for your personalized account.

What are acceptable forms of Identification?

When registering for the Seven Feathers Club (or making account inquires and updates) guests will need to present a valid government issued photo ID. Acceptable forms of identification include Driver’s License, State ID, Passport, Military ID, Tribal ID, or Alien Resident ID.

What type of benefits will I receive as a Players’ Club member?

Our Seven Feathers Club members can receive personalized mail offers, earn points redeemable for FreePlay or F&B/gift shop purchases, tier status discounts, and more! As you qualify for elevated tier levels, your benefits only increase.

How do I earn and redeem points?

As a Players’ Club member, you will earn 1 point for every $1 of coin-in on a machine. Every 500 points can be redeemed for $1 that can be used for FreePlay, F&B, or Gift Shop. Points expire after 13 months of inactivity.

What determines my card level status?

As you play on your card, you are also earning points towards your card tier status. Tier status points cannot be redeemed and are only used to determine your card level during the qualifying timeframe period.

What are the qualifying periods for card status?

Qualifying periods are January 1-June 30 and July 1-December 31. You will be automatically upgraded to the next level once you obtain the needed tier status base points during the qualifying period. All tier status base points reset on January 1st and July 1st and guests must earn the required points to maintain or obtain the applicable card tier level.

How do I change my contact information?

You can update your contact information by visiting our Seven Feathers Players’ Club with a valid ID on your next visit. You may also update your preferences at our Marketing Kiosks located throughout the casino floor.

How can I request a Win/Loss or W2G statement?

You may request a Win/Loss statement while on property at Naskila Casino by stopping by the Players’ Club to complete a request form. Guests may also click the link on our website to complete the request form. Please be aware processing may take up to 2 business days for a Win/Loss request and up to 2 weeks for a W2G statement.

Do you have a designated Smoking section?

Yes, we have a self-contained area with an independent air filtration system for the comfort of all guests.

Are minors allowed inside Naskila Casino?

Guests must be 21 years or older to enter Naskila Casino, including at our food venues.

What type of games do you offer?

We currently offer some of the most popular Class II Bingo games available with denominations varying from $.01-$25. We offer area wide progressives that are competitive nationwide.